Order Processing
Orders are processed after successful order confirmation and payment, where applicable.
Processing time may vary during weekends, public holidays, promotional periods or high-volume sale events.
Clear information about delivery, damaged orders, replacements and returns.
Orders are processed after successful order confirmation and payment, where applicable.
Processing time may vary during weekends, public holidays, promotional periods or high-volume sale events.
Delivery estimates shown on the website are indicative and may vary depending on destination, courier availability and operational conditions.
Customers should ensure that the shipping address and contact information entered during checkout are accurate.
Where tracking information is available, it may be shared after the order has been dispatched.
Tracking updates are provided by the respective courier or logistics partner and may sometimes take time to refresh.
If you receive a damaged, incorrect or visibly compromised product, please contact Cannon Supps support as soon as possible and provide your order details along with clear photographs or other relevant information.
Our team will review the request and advise you regarding the available resolution.
Return or replacement eligibility depends on the nature and condition of the product, the reason for the request and applicable consumer laws.
For hygiene and safety reasons, opened or used consumable products may not be eligible for return unless there is a verified product issue or another legal requirement applies.
Where a refund is approved, it will generally be processed through the original payment method or another method communicated by our support team.
The time required for the refunded amount to appear may depend on the payment provider or financial institution.
For questions about shipping, delivery, returns, replacements or refunds, please contact us through the Contact page and include your order number whenever available.
If you have a question about this policy, contact the Cannon Supps support team.